bandeira do idioma
bandeira do idioma
Log in to SETE
click tariff logo, a snapshot of tariff projections by TR Soluções

Chatbot TR GPT

The revolution of artificial intelligence has transformed the dynamics of contemporary business. Among technological frontiers, GPT-4 stands out for its unparalleled ability to process vast volumes of data, learn through interaction, and communicate in natural language. This model, the Generative Pre-trained Transformer (GPT), an innovation by OpenAI, showcases a human-like approach in communication, simulating interactions as if conducted by human assistants.

In this context, TR Soluções introduces TR GPT, an AI-driven chatbot enabling fluid and natural interactions with its users. Powered by GPT-4 LLM model, it is designed to answer queries swiftly and accurately, optimizing response time and minimizing the need for technical support. With it, service is continuous, irrespective of business hours.

Thanks to sophisticated AI and machine learning algorithms, TR GPT not only responds to inquiries but also performs tasks and provides relevant insights on energy tariffs and economic regulation. It is crucial to understand that, as an AI entity, ChatGPT evolves through a collaborative model, incorporating user feedback to refine its responses. However, this adaptability is not without challenges, such as potential biases and inaccuracies.

When interacting with the chatbot, we recommend:

  • Maintain clarity: instead of 'Explain electricity tariffs,' prefer 'What is the difference between TUSD and TE tariffs?'
  • Be specific: instead of generically asking about adjustments, focus your query, for example: 'What was the outcome of distributor X's tariff event in year Y? Describe the effects of the tariff repositioning.'
  • If you want to know about tariff repositioning for a specific year, indicate the year precisely; do not use terms like 'next year,' 'year to come,' 'last year,' or 'previous year.' TR GPT is unable to understand questions with these terms.
  • Illustrate with examples: instead of an abstract request, provide contexts, such as 'What are the components of TUSD, like TUSD FIO B and TUSD CDE?'

The applicability of chatbots in the corporate sector has added value to customer support and task optimization. With TR GPT, users have a personalized experience centered on SETE, enabling a deep understanding of the platform's functionalities.

The intrinsic knowledge of TR GPT stems from a vast repository, including ANEEL resolutions, materials from ONS, CCEE, EPE, and content produced by TR Soluções over the last decade. Focused on tariffs and regulation, its training was meticulously carried out by TR Soluções. This innovative tool, initially available for free, represents another channel to clarify doubts and promote understanding of tariffs and economic regulation in the Brazilian electric sector. To start the experience, simply provide your name and email, allowing the system to progressively adapt to your user profile.